Patient IO
Patient IO

A patient engagement platform for patients and their care managers

Patient IO across devices

Between visits, nobody knew.

A patient goes home with a regimen to follow. Their care team doesn't hear anything until the next appointment, by which point weeks of missed doses have already happened.

So the plan reported on itself.

Patient IO tracked medications, vitals and adherence between visits and pushed it all back to the clinician, so the care team saw the weeks they used to miss.

Care Plan: daily task list with medication, education, and refill counts
Heart Rate: camera-based reading
Drink Water: hydration task
Select Date: last doctor visit
Complete Task: caregiver confirmation
Sleep Log: nightly sleep tracking

The patient-facing app: daily tasks, vitals, and reminders that keep the care plan on track

Every pill had to look like the real one.

People know their medication by sight, so a generic capsule is worse than useless. I built a system that drew each pill from Epocrates data: thousands of drugs, no custom art.

Medications module

A system for patients and caregivers to manage medications

Pill-shape design system, generated from Epocrates data

Medication Design System Components

A caregiver and patient

Solo designer, fourteen people.

Solo designer on a 14-person team. I owned the experience end to end (medication tracking, vitals, care-plan adherence and the pill system) from concept to shipped product.

Acquired by athenahealth

athenahealth acquired Patient IO in August 2016. The adherence and pill-rendering patterns became the foundation for athenaWell, their flagship patient app, three personas, 200+ wearable integrations, content from Mayo Clinic and NIH.

Outcome

athenahealth acquired Patient IO in 2016 and adopted its adherence-tracking and pill-rendering patterns as the design foundation for athenaWell.

Impact

Person team, one solo product designer

14

Acquired by athenahealth

2016

Drugs rendered correctly via structured Epocrates data

Thousands

Wearable integrations carried into athenaWell

200+

The Team

  • 1 Solo Product Designer
  • 14-person company team

Timing

  • 2016–2017

    End-to-end mobile + desktop care platform

  • 2016

    Acquired by athenahealth

Tools Used

  • Sketch
  • InVision
  • Zeplin
  • UserTesting

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