A patient engagement platform for patients and their care managers

Between visits, nobody knew.
A patient goes home with a regimen to follow. Their care team doesn't hear anything until the next appointment, by which point weeks of missed doses have already happened.
So the plan reported on itself.
Patient IO tracked medications, vitals and adherence between visits and pushed it all back to the clinician, so the care team saw the weeks they used to miss.
The patient-facing app: daily tasks, vitals, and reminders that keep the care plan on track
Every pill had to look like the real one.
People know their medication by sight, so a generic capsule is worse than useless. I built a system that drew each pill from Epocrates data: thousands of drugs, no custom art.

A system for patients and caregivers to manage medications

Medication Design System Components
Solo designer, fourteen people.
Solo designer on a 14-person team. I owned the experience end to end (medication tracking, vitals, care-plan adherence and the pill system) from concept to shipped product.
Acquired by athenahealth
athenahealth acquired Patient IO in August 2016. The adherence and pill-rendering patterns became the foundation for athenaWell, their flagship patient app, three personas, 200+ wearable integrations, content from Mayo Clinic and NIH.
Outcome
athenahealth acquired Patient IO in 2016 and adopted its adherence-tracking and pill-rendering patterns as the design foundation for athenaWell.
Impact
Person team, one solo product designer
14
Acquired by athenahealth
2016
Drugs rendered correctly via structured Epocrates data
Thousands
Wearable integrations carried into athenaWell
200+
The Team
- 1 Solo Product Designer
- 14-person company team
Timing
2016–2017
End-to-end mobile + desktop care platform
2016
Acquired by athenahealth
Tools Used
Sketch
InVision
Zeplin
UserTesting
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